FAQ

Yeah, Not a problem at all.

Yes

We use paypal basic as our default payment system. So you can pay us using your paypal account or using your credit card supported on paypal. Also support Payoneer, TransferGo & Wire Transfer direct to our bank.

10 USD per hour

If you are not satisfied by our service we guarantee to issue you a full refund when you request.

We are available 24 X 7 for friendly and customer support in all working days.
If you require time-line adjustments, we can look into the possibility of speed up delivery and possibly weekend work.

The required time depends on complexity, nature of action and size of your project. Thus, we cannot give you a prior commitment regarding the time taken by us.

Turnaround time for website development may vary because it will depend on the intricacy of your design. Generally, we need a day for the Homepage & 4 Hours for every simple inner page.

We require only the web page design of your website and you can provide it in any of these formats, PSD, PNG, AI & JPEG. But, if you send us layered PSD file, then it would be good as PSD is considered the best format for WordPress conversion.

We firmly believe in standard coding. Thus, we always pursue proven guidelines of SEO semantic coding in order to work according to your needs and deliver you SEO friendly website.

Yes, we do all these in one package. Also FYI, if we are doing Design+HTML+Integration then installation of website on your server is always free of charge.

If we have developed your website. We will not charge any bucks for installing this website on your server. But you just came to us and requesting to install any website on any server. we will just charge your $50 USD for installation.

Yes, we develop IE6 compatible websites. But FYI, as this process requires extra efforts and time, we charge a few extra bucks to build your IE6 compatible website.

It depends on the complexity of the website but for a simple 5 page website it normally take 5 days including HTML conversion.

Sure, we can help you get a fully converted WordPress website as we are experienced in HTML to WordPress conversion.

Average delivery time is 2 working days, but it may vary according to the design and length of your website.

No, the installation of responsive website is being done at free of cost only if the site has been developed by us.

The cost of custom template development may vary depending on your complex custom needs.

We can provide you flat 25% discount on your second project if you will submit at the same time or in any future date.

Yes, we do provide invoice to you for any transaction you made to us on paypal or in our bank using wire transfer if you request us.

We have different modes of payment. You can pay us via Paypal, Credit Cards, Payoneer, TransferGo & Wire Transfer direct to our bank account.

We pursue 4 tier payment policy, including: If you want us to work on your server directly or send all the updated files every time to show you or if you just want us to send the final file as the task is done without any wait of payment approval, then it would be necessary for you to pay complete upfront cost in advance. 100% upfront payment would be required if you order any project of amount lesser than $100 USD. Only 10% upfront amount is essential if the cost of your order lies in between $100 USD to $500 USD. If your value exceeds $500 USD, then the required amount to pay would be 50% upfront cost of the project.

They possess efficiency in WordPress customization, conversion, migration, web development, integration, plugin development, theme development, maintenance & support.

Yes, you can hire our dedicated developer on hourly basis, only if our timezone matches to yours.

Yes, you can hire our developer in accordance with your comfort timezone, but it will add a cost to hire. It would be at least 1 month’s dedicated hiring for full time.

We are backed by dedicated developers, who have experience of 1 to 5 & above years, but we prefer to assign 5 years of experienced developer to handle the client’s requirements. If we talk about profiles, then they are designated as Project Leaders, Assistant Developers, Project Coordinators, Project Managers and Software Developers.

Minimum 1 months commitment period is required and there is no limit for maximum time period hiring.

Yes, We have tested and reviewed many hosting companies for our past clients and we have vast experience with most of the hosting services available on the internet from that list we can definitely recommend you few best web hosting services. From which you can choose your hosting partner.

Yes sure, You can choose our agency to design & develop your website and you can use you existing web hosting to host your website. But in case you don’t have one we can definitely recommend you one best as per our experience.

Yes, you can meet our representative in the USA/EUROPE, but we would appreciate if you inform us beforehand so that we could arrange the meeting.

Yes, it is. But it can be confirmed only after the thorough analysis of the website as apart from the code, other factors also contribute to the speed of the website. We have a team of experts who will guide you through the entire process.

If you require fast completion of the project, you should let us know immediately. We will look into the possibility of expedited delivery and let you know.

Normally, we respond to it within 24 hours because sometimes project scope takes time. If you are sending CQR quote in working hours and mentioning that it is urgent then we take that request on urgent basis.

Yes, we have the separate agency rates, so please shoot an email and then, one of our Business Development Guy will contact you with all required details.

Yes, we offer Genesis Framework and even we did several projects using this. We have examples ready, so you can contact us to know more about it.

No, if we did your project, so there is no additional charges, But, if you have completed project by your own and now looking for the support to get it installed on your server, then it will cost you extra.

Yes, we will be working in December and if you have projects, then you can discuss your requirements with us and we will schedule them properly and that will be completed as per specific schedule. As SK is always here to give 100% values and support to our clients and we understand the importance of our client’s project.

For a responsive website design, please first make sure that your designs should have these screen dimensions: For Desktops – 1024px, Tablets – 1024x768p (landscape) and 768×1024 (portrait), Mobile devices – 480×320 (landscape) and 320×480 (portrait).

Yes, we require html website credentials and we will convert it in Responsive CMS/eCommerce.